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ITIL Service Strategy

by Majid Iqbal, Michael Nieves

ISBN 13: 9780113310456

Format: Paperback (264 pages)
Publisher: Stationery Office
Published: 30 May 2007

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Thinking in Services: Encoding and Expressing Strategy through Design

by Majid Iqbal

ISBN 13: 9789063694890

Format: Paperback (296 pages)
Publisher: BIS Publishers
Published: 11 Oct 2018

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